By June 1, 2020, many of our stores will return to offering a compliment of full services for customers and extending hours from 10am to 6pm. Safety for our employees and customers is a top priority so we will continue to implement various social distancing guidelines within our stores (i.e., masks required).
No store trips than no problem as we encourage customers to utilize the Xfinity My Account app at https://www.xfinity.com/apps for self-healing most service issues.
During this crisis, we quickly developed a solution for low-income families who rely on school or work for connectivity to the Internet, and that was to offer to new customers through June 30th and 60 days of free access to this program. Customers can begin right away at www.internetessentials.com.
Xfinity Wi-Fi Hotspots
Very early in the COVID crisis, we quickly took action by doing something we’d never done before: we opened up more than 1.5 million Wi-Fi hotspots located in public places like business and outdoor locations for free nationwide. You can continue to find hotspot availability at www.xfinity.com/wifi